PROCESSING OF PERSONAL DATA - GDPR
Treetop Spa, Hangout & Hotel, which is owned by Mercurex AB, processes personal information about those who use our services and products and is responsible for personal data related to your booking. Such personal data processing is carried out in accordance with applicable law. We strive to maintain a high level of protection of personal privacy.
For example, we treat information regarding your identity, your contact details and your payment information. In addition, we deal with other information that you may have provided and that is of significance for your stay with us. This may refer to information about allergies or special requests regarding your stay. We record all purchases and orders you make with us, eg spa, restaurant, so we can provide these services and you can pay for them. We process this information for as long as it is necessary to fulfill the booking agreement with you, and in addition, as long as applicable laws and regulations require us to do so.
Treatment based on your consent
If you have given us your consent and subscribed to our newsletters, we will process your personal information in order to send you offers on our services and products. If you no longer wish to receive newsletters or other direct marketing from us, you can easily unsubscribe directly in the mail. If you oppose continued processing, your personal data will be deleted or anonymized (unless such personal data is processed for other purposes) and you will no longer receive direct marketing from us.
The data protection legislation gives you a number of rights in relation to our processing of your personal data. If you want to exercise your rights, talk to reception and they will help you or send an email to [email protected].
Access to your Personal Information
You have the right to request, free of charge, a confirmation from us that we process your personal data, and request access to the personal data we process about you, together with information about the processing and your rights in connection therewith, a so called transcript of records.
If you believe that personal data we process about you is incorrect or incomplete, you have the right to request correction of the personal data. You need to contact us to change information about you. Mercurex AB is not responsible for any problems that arise as a result of your personal data being incorrect if you failed to inform us.
Revoke consent with future effect
To the extent that we process your personal data based on your consent, you have the right, at any time, to withdraw your consent to the processing. The withdrawal does not apply retroactively.
Oppose treatment of personal data for direct marketing purposes
As mentioned above, you have the right to oppose treatment of your personal data for direct marketing purposes. You can unsubscribe from continued processing by either clicking on the unsubscribe link in the newsletter or by contacting us.
Deletion of records
You have the right to request that your personal data be deleted. However, this does not apply to personal data that we process according to law or agreement with you.
Contact information Mercurex AB / Treetop Spa, Hangout & Hotel
E-mail: [email protected]
Telephone: +46 (0)31-55 39 81